Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Big Rock Veterinary Hospital has been provided. Apply now at scratchpay.com.

"I'm not the type to leave any sort of review but If I could give a 10 stars review to this place I would. One of the most hardest moments of my life was having to put my dog sassy down somewhere by myself . I don't have family to come with me or support me through things like this which makes it all the more harder. big rock really stepped it up and got me through it like they were family and a part of my dogs life. I even received a signed letter from all of the staff sending love for my loss. Thank you so much to you and your team for making my experience as heart warming and comfortable as it could be on my own. I look forward to in the future bringing my next best friend your guys' way :')"

Kristi K.

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