1. Home
  2. Patient Resources

Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (724) 624-7114

"My dog Cooper needed a Vet ASAP. My normal vet could not see him until Weds. They told me to call Safe Haven for help. I called them and they told me that Cooper needs an ER vet because of him eating raisins. I was at a loss and crying and had been told by my neighbor that Big Rock is a great vet. So, I called and they asked could I be there by 10:30 and I said yes. The ENTIRE staff are amazing and you can feel the love and compassion when you walk in. I am so grateful for them and helping me with my boy. I will bring Cooper there and feel assured that BIG ROCK VET is the BEST:) Thanks again from Diane and Cooper:)"

Diane E.

(724) 624-7114 Appointments
Arrow up icon Top